Saturday, September 21, 2019

Customer service Essay Example for Free

Customer service Essay This company operates globally in more than 100 countries and territories throughout the world. Their marketing objectives are realistic, measurable, and time specific. In the mission statement it says that every customer will be back, which is true because every family has eaten Pizza Hut more than once or twice. Pizza Hut is the leading pizza delivery group that has Dine-In restaurants. The restaurant has good customer service. In researching this company notes were taken on how good the customer service for this company really is. Create a pizza thats custom made just for you. Start with your favorite crust; add your toppings, and just the right amount of cheese and sauce. This is one way of service Pizza Hut gives and is known for being the best, because you get your pizza just the way you ordered it. Whether youre gathering for a game or making it a lunch meeting, feeding a large group is easy when you order from Pizza Hut, where its affordable, easy to order and assessable to many others to order. They are considered to have lower prices to be able to feed a lot of people for just a little of money. They have a very different variety of products on their menu one to please all types of individuals. Their mission statement says we take pride in making a perfect pizza and providing courteous and helpful service on time, all the time. Every customer says, I’ll be back! The definition that for good customer service that I have is that every customer can get everything they want as in pizza regardless of what they want on it. This is called pleasing the customer with what the customer has ordered. The basic customer Common needs are whatever the customer wants in prospected to what they ordered from the menu. The rapport and customer relations are established by giving the customer everything they prefer on the order when it is ordered. In other words giving the customer what they want. The basic common needs of the customer are given them what they want as a customer and make them happy. This is why I chose to write about Pizza Hut. (American Psychological Assoc. ) References Kramer, L. (1997). Pizza Huts Gier looking beyond boom for growth. Advertising Age, 68(42), 40. (American Psychological Assoc. ) References PIZZA HUT: PAN PIZZA ANNIVERSARY. (2005). Advertising Age, 76(39), 81. (American Psychological Assoc. ) References MacArthur, K. (2000). Pizza Hut brings back its Edge: $25 mil supports new version. Advertising Age, 71(18), 4. (Source: Northwestern University Center for Media Management www. mediainfocenter. org). (Sources: Pizzahut. com, and Yum. com).

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